Samuel Okeleke Pius
I'm a Design leader
About
From Roots to Canopy: My Tech Evolution. Like a tree growing from a small seed to its full potential, my career has grown from IT support to AI development, branching into diverse technical domains while maintaining strong roots in problem-solving.
Currently flourishing as a Junior Backend Developer at TorexLab, specializing in Django framework, while also nurturing my passion for Machine Learning and AI. My most recent achievement includes building a Siamese neural network model for facial recognition, demonstrating my capability to implement advanced ML solutions.
Virtual Assistant & IT Support Specialist
Dedicated IT professional with expertise in troubleshooting, system maintenance, and technical support, complemented by strong virtual assistance, data entry, and backend development skills.
- Email: samuelpius55@gmail.com
- Phone: +234 816 545 0240
- City: Nigeria
- Degree: B.Tech Quantity Survey
- Freelance: Available
- LinkedIn: linkedin.com/in/samuel-pius-b341ba166
With a proven ability to diagnose and resolve hardware and software issues, I am skilled in delivering exceptional customer service, managing user access, and streamlining technical processes to enhance operational efficiency. Adept at collaborating across teams and leveraging analytical skills to optimize system performance.
Support Tickets Resolved within SLA timelines
System Downtime Reduced through optimized processes
Cost Savings in software procurement
Reporting Efficiency improved with dashboards
Senior Competencies & Technical Skills
Strategic communication, visual storytelling, research architecture, virtual assistance & full‑stack development
Strategic toolkit:
- Synthesia.io – avatar script-to-video production
- ChatGPT / Perplexity – deep research & synthesis
- Presentation architecture (executive-level decks)
- Design: Figma, Canva, Adobe Spark
- Trello, Asana, Notion – project & task management
Senior soft skills:
- remote collaboration (UK/EU time zones)
- structured thinking & research translation
- end‑to‑end content production
- mentoring & technical documentation
- Data entry & administrative support
Professional Journey
My diverse career spanning technical support, virtual assistance, data analysis, and backend development, with proven results in problem-solving and client satisfaction.
Summary
Samuel Okeleke Pius
Versatile IT and Virtual Assistant Professional with 5+ years experience in customer service, technical support, backend development, and administrative management. Proven ability to resolve client issues while maintaining high satisfaction ratings.
- Nigeria
- +234 816 545 0240
- samuelpius55@gmail.com
Education
B.Tech Quantity Survey
2011-2015
Federal University of Technology Minna
Certifications
Customer Service Excellence
Jobberman
Fundamentals of Digital Marketing
Google Digital Skills
ChatGPT for Advanced Research
Vanderbilt / Coursera
Virtual Assistant Mastery
ALX / Udemy
Professional Experience
Virtual Assistant (Freelance / Remote Projects)
2023 – Present
Remote · multiple clients
- Provide comprehensive administrative support including calendar management, email correspondence, and accurate data entry for international clients.
- Manage social media presence: schedule posts, engage with audiences, track performance metrics — boosted engagement by 15% across platforms.
- Utilize Trello, Asana, and Notion to organize tasks, track deliverables, and collaborate with distributed teams.
- Prepare professional reports, meeting minutes, and project updates; ensured 100% timely responses to client inquiries.
- Achievements: improved workflow efficiency, increased social engagement, maintained perfect client satisfaction.
Property Admin Specialist (remote, UK)
2023 – 2024
MyConnect Properties · United Kingdom (remote)
- Executed high‑volume data collection and validation of property portfolios, ensuring 100% accuracy in financial metrics and structured spreadsheets for cross‑border stakeholders.
- Designed automated dashboard templates that reduced manual entry errors by 25% and accelerated weekly reporting to UK leadership.
- Collaborated asynchronously with the acquisitions team to maintain organized digital records, meeting all submission deadlines.
IT Support Specialist
2023 - 2024
AREWALITE FINTECH
- Resolved 85% of support tickets within SLA timelines, improving user satisfaction by 30%
- Reduced system downtime by 30% through optimized deployment processes
Customer Support
2021-2022
Leading E‑commerce Platform
- Handled 50+ daily inquiries, maintained 95% satisfaction, reduced call time by 20%
- Trained 5 new team members
Data Analyst
2020-2023
AREWA POT
- Dashboards reduced reporting time by 35%; improved demand forecasting by 35%
Digital Marketer/Graphic Designer
2019
GREENLAB TECH
- SEO traffic ↑40%, lead conversion ↑20%
My Projects
Showcasing my technical work across web development, AI solutions, virtual assistance and system integrations.
- All
- Web Development
- AI/ML
- API Integration
- Video/Presentation
AI real estate video (Synthesia)
Avatar-narrated presentation for lead generation
Senior consulting & creative services
End‑to‑end solutions: from research & deck design to AI video production, backend architecture and virtual support
Virtual Assistance & Admin Support
Remote administrative partner: calendar/email management, data entry, meeting minutes, and workflow optimization using Trello, Asana, Notion.
- Calendar & email correspondence
- Data entry & database management
- Social media scheduling & reporting
- 100% timely response guarantee
Design & video storytelling
Strategic visual communication for global audiences: presentation decks, explainer videos, and social creatives with a senior design sensibility.
- Executive‑level PowerPoint / Keynote
- Video editing (Premiere Pro, CapCut)
- Synthesia.io avatar production
AI‑driven research & presentation
Deep-dive research using ChatGPT + expert synthesis, turned into structured, insightful presentations ready for video voiceover or board meetings.
- ChatGPT / Perplexity deep research
- well‑structured decks with data narrative
- Synthesia script adaptation
IT Support & infrastructure
Hardware/software support, POS, network maintenance, 85% SLA compliance.
- System diagnostics
- User access management
- Technical documentation
Data Analysis & visualization
Power BI, Excel, forecasting models that improved decision speed by 35%.
- Dashboards
- Database optimization
Backend Development
Django REST, AWS, third‑party API integration.
- RESTful API
- Cloud deployment
Get In Touch
For virtual assistance, IT support, backend development, or data analysis projects, feel free to reach out